August 6, 2019

MolPort Inc. – now open for faster, more efficient chemical sourcing in the USA

MolPort is pleased to announce the opening of US-based MolPort Inc. to streamline compound ordering and payment for its many US customers.

By placing orders and processing payments via MolPort Inc., US-based customers will benefit from faster and more efficient chemical sourcing.

No More Customs Headaches

For US customers, understanding the various international customs rules and procedures is daunting, navigating chemical orders through the custom mazes can be frustrating and time consuming, and the smallest error can potentially hold up shipments or incur additional charges.
Orders placed through MolPort Inc. will have all the required international customs formalities taken care of, and so packages will sail through customs without delay or additional costs, saving time in preparing customs documentation and speeding the arrival of needed compounds.

Seamless Payment Options

As anyone who has tried to transfer money internationally from the USA knows, the process is complicated and more expensive than making a local payment.
With MolPort Inc., customers can pay for orders by cheque from a US bank, or they can get a quote online, provide a Purchase Order, and have it processed via MolPort Inc. – saving time and costs by avoiding an international funds transfer.

I’m a US customer: how do I interact with MolPort Inc.?

For optimal experience in placing your first order via MolPort Inc., we suggest that your procurement specialist gets in contact with us to open a new supplier account.

They will need to complete and provide the following documents/information so that we can add you to our procurement system:

o W-9 form
o Employee Identification Number (EIN)
o Tax-exempt status, if relevant

The MolPort Inc. W-9 form can be requested by email.

With MolPort Inc. open for business, our US customers can now enjoy faster and more time- and cost-efficient chemical ordering to better support their research.

For more information on MolPort Inc., please contact us 

June 11, 2019

MolPort real time order tracking and documentation

MolPort order tracking system allows the customer to gain insight into where their order is at any given point in time. From the time an order is placed until it is delivered. Be up to date with your order!

Order tracking service is available to everyone placing orders with us.

Registered users at have access to their complete order history and associated documentation.

Non-registered users are given access to their current order only.

Report sections:


No.1 Order tracking

An overview of the order, including the Billing and Shipping addresses and the download link of a spreadsheet with the detailed status for all ordered products.

No.2 Order status

As order transitions from one phase to the next, completed order process stages are marked green. Order may transition through following stages (actual order stages vary by order):

Order received
order has been received, registered and processed by MolPort
Compounds processing
compounds are being processed by suppliers (QC, packaging, shipment preparation)
package has been prepared and is waiting for the shipment
In transit
compounds are in transit from supplier to MolPort warehouse
In MolPort Warehouse
compounds have been received at MolPort warehouse and are waiting for the shipment or additional services
compounds have been received at MolPort warehouse and are being re-formatted in customer’s preferred format – re-weighing, sample splitting, DMSO solutions
compounds are shipped out to customer address
number of ordered compounds that cannot be delivered and have been cancelled from the order

No.3 Shipment summary

A shipment summary becomes available after a package is sent out to customer address. This includes:
  • Shipping courier name;
  • Shipment type (direct shipments from suppliers or single shipment from MolPort warehouse);
  • Tracking number (including a link to real time tracking at the courier’s website);
  • Packing list (packing data as Excel and SDF files).

No.4 Detailed delivery progress

The delivery progress report section list status of each ordered product. You can filter the product list by:
  • Supplier name;
  • Status (In transit, Shipped, Cancelled, Processing, in MolPort WH);
  • Ordered amount;
  • Ship out date.

We are able to follow and provide insight into the status of the order through its entire journey to the customer.


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